Frequently asked questions
Get answers to the most commonly asked questions about this product.
IBM and Lightbend both offer support for IBM Reactive Platform.
Yes. You can join the developer community to ask questions, provide answers and get tips from the development team and other users. You can also post questions and answers in the dwAnswers forum with the voicegateway tag or talk to us on Slack in the IBM Cloud Technology team under #ibmvoicegateway.
Open Liberty is an open source project provided under the Eclipse Public License. Support is available through the community. The list of IBM WebSphere Liberty part numbers is: WebSphere Liberty Core: D1NZELL, WebSphere Liberty Base: D1NZ8LL and WebSphere Liberty ND: D1NZALL.
Additional features and advanced tooling are only available with the licensed version of the software. Furthermore, Licensing Reactive Platform V1.2 gives you access to IBM (and Lightbend) support on the entire stack, including most of the Open Source components.
IBM Voice Gateway addresses the most pressing challenges of operating a call center, including reducing operational expenses, decreasing wait times, improving customer satisfaction and providing easy access to internal documents and information.