Frequently asked questions

Get answers to the most commonly asked questions about this product.

The IBM Operations Analytics Community (http://developer.ibm.com/itoa/) provides Documentation, FAQs, How-tos, Videos and other resources to get started with our Operations Analytics offerings.

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IBM Operations Analytics provides two main solution options: 1. Predictive Insights: Avoid problems before business impacts 2 Log Analysis: Diagnose application & infrastructure issues. Buy IBM Operations Analytics Advance Insights which includes both, plus the IBM Service Desk Extension.

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We recommend IBM Operations Analytics Advance Insights that is licensed based on Managed Virtual Servers or Managed Virtual Network Devices. This includes the Predictive Insights, Log Analysis and Service Desk capabilities.

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IBM Operations Analytics provides additional extensions and integration packages for including solution data source and log content. Reference the ITO Community for available packages.

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The subscription covers support coverage 24 hours per day x 7 days per week x 365 days per year, data backups and restores, monitoring and patching.

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