Why automate business tasks?

With robotic process automation (RPA), you can automate your routine tasks quickly and cost effectively. RPA bots can easily integrate with your broader automation initiatives — such as process and decision automation, or data capture initiatives — to expand the value of your automation program.

  • Accelerate time to value. Create, test and deploy new automation schemes in hours, instead of days or months.
  • Reduce human error. Virtually eliminate all copy-and-paste mistakes that result from entering the same data into multiple systems.
  • Increase throughput. Complete automated tasks in seconds or minutes, around the clock, to deliver higher value for your customers.

Learn about the benefits of RPA and how leading organizations are using the technology.

Do you need RPA?

You're ready for robotic process automation if you need to:

  • Boost employee productivity and energy by reducing the time spent on repetitive tasks.
  • Provide more consistent and responsive customer service.
  • Scale your business and do more with your current workforce.
  • Reduce processing errors.
  • Integrate existing applications and systems without creating custom APIs or using expensive integration software.

Help your workforce get more hours back for higher-growth work by automating repetitive tasks.

What level of RPA is right for you?

How best to deploy RPA depends on the use case. It’s important to understand when stand-alone RPA is enough and when it’s time to consider adding more advanced capabilities — such as unstructured data capture, workflow orchestration or business rule management — in order to achieve strong ROI.

Get started with RPA

IBM Robotic Process Automation with Automation Anywhere can help you improve the efficiency of your processes and the competitiveness of your customer experiences. It's available in two sizes, depending on what and how much you need to automate:

  • IBM Robotic Process Automation with Automation Anywhere Express
    An entry-level solution that combines RPA with IBM Business Automation Workflow Express to help orchestrate tasks within an end-to-end business process flow.
  • IBM Robotic Process Automation with Automation Anywhere Enterprise
    A more advanced solution that combines RPA with IBM Digital Business Automation Express to provide workflow management, real-time decision making and data capture capabilities. Automate more types of work to go beyond high-volume, repetitive tasks with real-time RPA analytics on digital workforce performance and effectiveness.

Each solution is anchored in IBM Robotic Process Automation with Automation Anywhere, which is built for business users to record bots — no advanced IT or coding skills needed. Each solution includes essential automation capabilities that extend the ROI and scalability potential of standalone RPA.

How to extend the value of RPA

The true power of automation is in connecting your task automation with other processes, workflows and business rules within your organization.

How to make software robots (bots) smarter with business decisions

In this demo, see how to enable bots to consistently use the decision skills of subject matter experts by combining RPA and automated business decisions.

How to orchestrate systems, people and bots to run end-to-end processes

In this demo, see how you can extend the value of RPA by adding workflow capabilities and integrating monitoring, visibility and exception handling with robotic automation.

How to automate data extraction, so bots can automate the entire task interaction

In this demo, see how RPA can facilitate many data-rich scenarios with cognitive data-capture capabilities that extract insights from a wide range of unstructured documents.

What peers think of RPA

The results that we've seen have been pretty positive. We're aiming, by the end of the year, to record about USD 10 million in savings just by automating the processes that we've identified so far.

Luis Benitez, vice president of digital workplace strategy for a large financial services firm,

Learn more about RPA

Meet with an RPA specialist

Explore how automating routine, repetitive tasks can benefit your organization by scheduling a complimentary, personalized consultation with an IBM specialist on RPA.

Client story: The Hanover Insurance Group

IBM and Automation Anywhere’s technologies already are helping The Hanover better manage processes and more quickly complete specific tasks. The integration of these technologies is another step toward streamlining more tasks across our organization. We also think combining these technologies could be a starting point for adding more advanced cognitive capabilities into our business processes.

Ian Maher, Vice President of Strategic Sourcing, The Hanover Insurance Group, Inc.

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Contact an expert

IBM offers a scalable platform for rapidly prototyping solutions that automates and augments critical business processes. With an established ecosystem and industry expertise, you can start quickly and scale to enterprise-wide deployment — without the fragmentation of platform and skills that is common to other providers.