Manage the tasks important to customer needs and success, using customer data to help exceed customer expectations
View all products
Back to top
Manage call center activities to meet customer needs and drive better business outcomes
IBM Watson Assistant is a service on the IBM Cloud to help you build and deploy virtual assistants.
Airline Control System V2
IBM Airline Control System V2 (ALCS) is a software interface between application programs and the z/OS operating system
Deliver the best possible brand experience by managing and improving every touchpoint with the customer
IBM Db2 Augmented Data Explorer
Explore a web-based Db2 tool designed for business users to help them more easily pull insights from data within Db2 databases on premises and on cloud.
Watson Personality Insights
IBM Watson Personality Insights is a service on the IBM Cloud that enables you to predict personality characteristics, needs, and values through written text.
Understand your customers better through data, reduce churn, and identify new potential relationships
IBM Sterling Partner Engagement Manager
IBM Sterling Partner Engagement Manager enables efficient, automated trading partner onboarding, shortening processing times by up to 75 percent.
IBM Watson Care Manager
Enable your care teams with the ability to individualize patient care needs and recommend action on the optimal combination of treatment, services and benefits.
Understand how to serve customers better during the vital purchase interaction
IBM Sterling Store Engagement
Increase sales and improve customer service across multi-store environments with IBM Sterling Store Engagement. Bringing efficiency to store operations.
Understand how to improve customer service when customers need help or experience problems
Find out who your best customers are and how to keep them