Feature spotlights

Centralized on-boarding

PEM acts as a system of record for all partner data collected and due to extensive workflow, role-based control and user delegation capability, companies can use PEM for both upstream partner onboarding tasks (think contractual and legal processes) as well as downstream departmental document exchanges (think promotions and or targeted initiatives). PEM uses REST APIs to load the on-boarding data that is collected into IBM B2B Integrator, IBM File Gateway or other REST-capable applications.

Trading partner and line of business staff self service

PEM offers a self-service portal where both line-of-business staff and partners can self-onboard and self-administer related contact and communications profile information without IT involvement. PEM offers out-of-box flows and the ability to custom define flows for onboarding & maintenance plus a centralized monitoring of activity progress across a global B2B community.

Campaign management

Sponsor administrators can initiate PEM campaigns with defined start and end dates. Activities can be “shared” with partners allowing them to interactively execute PEM activities on an “as needed” basis.” Sponsors can manage partner relationships by adding them to groups (a collection of individual attributes) or individual attributes and select partners to participate in campaigns by those attributes (e.g., “Eastern Zone”, “Tier1”, “Tier 2”, “Corporate Health Care Providers”, “Retail”).

Hybrid deployment options

As a SaaS based application, PEM was designed to support hybrid deployment models and can bridge across both on-premises and Cloud based applications. It’s modular architecture leverages REST APIs to enable extensibility with other applications while the inclusion of “Docker” images offers a degree of portability by allowing a given instance of PEM to reside in a Docker container.

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