Personalized technical advice
Provides advice on migrating to the latest software version or assisting you with validating and proofing a new environment prior to moving into production by creating test cases and documenting results of test and sharing expected behaviors.
Provides a flexible solution for root cause analysis of critical problems, advice to minimize disruptions and proactive guidance throughout your migration or deployment proofing.
Block hours of support
With up to 8 hours of scheduled time, a Support Specialist can be leverage to provide advice on migrating to the most current software version so you can have access to the latest fixes and features or provide guidance on procedures to follow to optimize your next deployment.
Apply best business practices
Gain advice on applying best business practices to improve the success of your TSAMP migration or deployment proofing.