Frequently asked questions

Get answers to the most commonly asked questions about this product.

You can purchase IBM® Petroleum Solutions for ProSource through Schlumberger and a designated IBM Business Partner® within your geography. To get this process started, request a consultation through a Schlumberger Account Manager within your geography.

To learn more, request a consultation through a Schlumberger Account Manager within your geography.

Case studies can be found on https://www.slb.com. Search for “Migration to ProSource System Optimizes Log Data Management for Pemex” and “SNPC Improves Data Delivery with ProSource Front Office.”

There is introductory information on the Schlumberger public web pages at https://www.software.slb.com/products/ProSource.

You can start this process by requesting a consultation through a Schlumberger Account Manager within your geography.

Once you schedule a consultation with your Schlumberger Account Manager, they will guide you through the process of understanding your requirements and provide guidance on the appropriate solution to fit your needs.

IBM Petroleum Solutions for ProSource support is initiated through the Schlumberger customer call center and call routing is handled based on entitlement.

No. Support for IBM Storage and VersaStack should be handled through the appropriate Business Partner or IBM seller channel. VersaStack support calls should be routed to the appropriate Cisco support line. IBM Storage or IBM Tape should be handled through the IBM support center.

IBM Petroleum Solutions for ProSource is primarily an on-premises solution that was architected with security in mind. To learn more about the security capabilities that exist for this solution, please schedule a consultation with our subject matter experts.

ProSource provides the capability to acquire and manage all exploration and production data types. This includes wells, deviation surveys, well logs, markers, rock samples, stratigraphy, well tests, etc.

ProSource has an installed base of 230+ installations with 2,500 users across 45 countries.