Enhance the personalization of your customer experience for your retail, commercial and institutional financial services clients while empowering employees. Take a moment to fill in the ROl estimator below and see how your bank can complement the existing customer service strategy with IBM watsonx Assistant™.
*The results shown are calculated based on certain data and assumptions regarding possible use of watsonx. Assistant, including user input, industry benchmarks, third party data from USA and Canada markets, customer service data from IBM, Forrester April 2023 TEI study, sponsored by IBM. Potential financial benefits are calculated based on the estimated value of increased productivity that can be redeployed for higher value work. The results are provided for illustrative purposes only and should not be relied upon as a guarantee or commitment of potential or actual results or benefits. The results are not based on actual data or statistical modeling,and may not be accurate or applicable to you. Actual results will vary based on your particular conditions, usage, configurations, and environment, among other factors.
Find out why AI is essential to transforming customer service in banking by improving productivity, response times and resolutions.