Keep your people safe, confident and secure

Watson Works™ is a set of products that provide Watson AI models and applications to help you guard the health, safety and productivity of your employees within a changing workplace/campus or public space.

Watson Works provides essential capabilities to support critical decisions in workplace re-entry, facilities management, workplace safety, contact tracing and care management, and customer and employee care. Integrated capabilities and data flows provide the insights you need to keep employees safe and more secure.

Watson Works products


Ensure readiness across your facilities by organizing spaces and implementing new protocols:

  • Create space plans for social distancing
  • Enable more reservable spaces for booking in advance
  • Deliver workplace services for employees where and when they need them
  • Manage new facilities projects (for example, signage, health check stations, barriers and more)
  • Ensure new cleaning and maintenance procedures are in place and managed
  • Monitor inventory by location for critical supplies

IBM TRIRIGA Building Insights

Enable scalable site occupancy monitoring:

  • Monitor occupancy and understand utilization of space to determine new capacity requirements
  • Understand occupancy distribution by site, and adapt learning from teams that have returned to the workplace
  • Use data in other facility maintenance processes (for example, janitorial and food services)
  • Use occupancy utilization data to help right-size real estate costs
  • Deploy remotely by using existing wireless infrastructure
  • Calculate utilization metrics using AI-predicted occupancy by group to remove outliers
  • Provide native support with Cisco DNA Spaces Wireless and support platforms for other IoT devices

IBM Digital Health Pass

Designed to provide organizations with a smart way to bring people back to a physical location:

  • Verify health credentials for employees, visitors, and customers entering a site based on criteria specified by the organization
  • Design rules for configuring a health pass based on any number of data sources, such as test results or temperature scans
  • Help organizations address multiple use cases for returning to a workplace, school, stadium or airline flight that can be incorporated into existing ecosystems
  • Enable individuals to manage their personal health information though an encrypted digital wallet on their smartphone
  • Allow individuals to share their health pass in a way that is secured, verifiable, and trusted


→ IBM Digital Health Pass puts privacy first

IBM Return-to-Workplace Advisor

Determine when to return by using workplace health and community risk insights:

  • Ensure the health, safety and productivity of your workplace
  • Benefit from a command center analytics application that provides near real-time assessments of community risks
  • Ease worker concerns by providing multiple-use employee support applications that both inform workers and give them a means of interaction during this time
  • Engage employee with a single source of health and workplace re-entry information and a central hub for employees
  • Monitor and manage changing conditions with purpose-built analytics

IBM Maximo Worker Insights

Help guard worker safety through careful monitoring of adherence to new policies and protocols:

  • Monitor occupancy to better understand capacity levels, density and number of people in a specific space
  • Track the distance between individuals to provide social distance scoring
  • Detect face mask usage based on a video feed
  • Identify elevated body temperature as an indicator of potential unsuitability for work.
  • Determine if occupancy levels have exceeded a client-defined threshold
  • Designate certain areas as no-go zones and alert supervisors when breached

IBM Watson Care Manager

Use contact tracing and care management to slow and stop transmission of COVID-19:

  • Manage and track COVID-19 positive individuals by understanding symptoms and infection period
  • Document case information needed for workers compensation claims and short-term disability
  • Perform contact tracing to mitigate the spread of infection
  • Encourage exposed individuals to self-quarantine
  • Connect employees under quarantine with employer-sponsored social and health benefits and interventions
  • Administer outreach and management of regular check-ins through recovery
  • Protect employee health data with a HIPAA-enabled platform
  • Report on impact using employer requirements

Get started today

Since every organization is different, the best way to get started is to schedule a consultation with an IBM representative who can:

  • Answer initial questions and provide more background and details about Watson Works
  • Suggest the best entry point to suit your business need
  • Share flexible pricing details and explore options based on your budget and time frame