Frequently asked questions

Get answers to the most commonly asked questions about this product.


Getting started with this product

What does IBM Watson Content Hub Essentials Edition do?

It is a single, cloud-based content repository that allows you to manage content across websites, mobile apps and more. It analyzes and augments metadata using Watson cognitive services and includes a robust set of REST APIs and search capabilities to support an omnichannel digital experience.

What does IBM Watson Content Hub Standard Edition do?

It includes all of the capabilities of the Essentials Edition, plus the ability to manage a site structure, create web pages powered by layout templates and manage website publication. It includes a framework that allows developers to create custom templates for a consistent brand experience.

What type of content do the Essentials and Standard editions manage?

Both IBM® Watson® Content Hub Essentials Edition and IBM Watson Content Hub Standard Edition manage all types of content: documents, images, videos, websites and more.

What Shutterstock features will I have access to in Watson Content Hub?

All Watson Content Hub users will have in-app access to browse Shutterstock's image, music, and footage asset libraries. Users will be able to download watermarked version of the assets add-ons to use in their content. WCH subscribers who wish to license non-watermarked version of the assets can do so by purchasing a Shutterstock Add-on offering available on the WCH Pricing Page.

In addition, WCH users will also have access to the Shutterstock editor, which they can use to modify any image in their WCH library, at no additional cost. The Shutterstock image editor offers a number of advanced image editing capabilities--including applying attractive filters, rotating, flipping, cropping, resizing, adding overlays.  

When will the Shutterstock features be available?

The Shutterstock library will be directly available from within Watson Content Hub by the end of June 2018. The editor will be available in Q3 2018. 


What do IBM Watson Content Hub Essentials and Standard edition cost and how is it priced?

Both editions are sold on the basis of storage consumed and data transfer in and out. Consult your local price book for up-to-date prices in your country.

Is there an IBM Watson Content Hub trial?

Yes, you can access a 30-day free trial. IBM Business Partners® can request an extended trial (one per company) by contacting an IBM representative. Please include the IBM ID used to obtain the free 30-day trial.

Is there support for the IBM Watson Content Hub trial?

Yes, you can get more information at the IBM Watson Content Hub developer forum.

What do I get when I buy the Shutterstock Add-ons?

Subscribers of Watson Content Hub can purchase Shutterstock Add-ons to acquire monthly subscriptions of licenses for Shutterstock images, music, and video assets. These subscriptions entitle customers to license Shutterstock assets for usage in any digital format via WCH or WCH integrated product. The licensed assets can be used in an unlimited number of projects, with unlimited circulation, and by an unlimited number of users from the licensee organization. 

Other common questions

Can Watson Content Hub be integrated with Watson Campaign Automation?

Yes, this integration allows customers to store, find and reuse digital assets across web sites, landing pages and email campaigns.

Is the extension free?

Yes. Customers can download from the Google Web Store.

What are the requirements for this integration?

Customers need to have purchased IBM Watson Campaign Automation and Watson Content Hub (or have an active trial); they need the latest version of Google Chrome browser with the extension installed and properly configured. 

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