IBM Sterling Supply Chain Business Network: Essential

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Modernize your B2B connectivity

Secure, cloud-based Value Added Network (VAN). Designed to make it easier to automate and digitize communications between trading associates using electronic data interchange (EDI).

  • Replace outdated B2B solutions.
  • Reduce manual processes.
  • Accelerate onboarding of trading associates.

Essentials features

1

Secure connectivity to trade both EDI and non-EDI documents with your trading community

2

Document-tracking visibility

3

Analytics dashboards and trends

4

Dynamic routing, enabling trade with any entity already on the network, with no additional configuration required

5

Easy configuration of new trading associates with a few clicks

6

24x7 support with access to a highly experienced support team — via phone, email and our support portal

IBM Sterling Supply Chain Business Network: Standard

Gain flexibility to support trading associate requirements

Support complex requirements across industries, government mandates and geographies. Automate the transformation of B2B documents securely into any required data format or protocol.

Isometric illustration of B2B document transfer

Standard features

1

Analytics dashboards and trends

2

Mapping and data transformation capabilities to meet the needs of your trading associates, in addition to the routing of data

3

InFlight: document visibility

4

24x7 support with Essentials plus access to the IBM mapping team to triage requests for map changes and enhancements, resolve communications issues and establish trading associate configurations

IBM Sterling Supply Chain Business Network: Premium

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Premium managed services with personalized support

Outsource your B2B integration with designated technical experts, improving trading associate SLAs and supporting complex B2B requirements.

Premium features

1

Dedicated project executive as a technical subject matter expert versed in IBM Sterling

2

Best practices and guidance on how SCBN can help you meet your business goals

3

Proactive support with transaction process

4

Proactive support to optimize global EDI operations and remove roadblocks

5

Fast onboarding of trading associates

6

Mapping experts to manage all data integration and translation tasks, perform change management, and resolve issues

7

Develop and manage data exchange and flow among trading associates and systems

8

Manage projects by driving and managing all aspects of a schedule including resources, deliverables and dependencies, risk mitigation and status reports

Testimonials

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