How can we help?
Get authorization codes for 10 or fewer new licenses
Authorization codes for new orders will be sent to primary contact’s e-mail.
Get authorization codes for more than 10 licenses
License Key Center Portal will be used to generate authorization codes.
Download perpetual and fixed term software
You can download SPSS® Statistics through Passport Advantage.
Download concurrent license manager
Concurrent license manager controls your license to run the software.
Open a technical support case
You can open a support ticket for license-key related or technical issues.
Download an IBM® SPSS® Statistics subscription
You can download and activate your subscription with your IBM ID.
Resolve download issues
Passport Advantage Support can help if you have trouble downloading perpetual or fixed-term software.
Get support for IBM® SPSS® Statistics GradPack
GradPack vendors provide support for IBM® SPSS® Statistics Gradpack.
Download invoices
Accessor download your invoices on Invoices@IBM Portal.
Update primary contact
Get assistance with changing primary and technical contact information.
Add seats to your subscription
Add seats to your IBM® SPSS® Statistics Subscription through MyIBM.
Reduce seats in your subscription
Contact us directly to reduce seats in your subscription.
Cancel your subscription
Cancel your IBM® SPSS® Statistics subscription through MyIBM.
Renew perpetual license support
IBM will contact you when it’s time to renew your yearly support.
Get help on expired Subscription and Support license
Visit our forum for licensing support if your subscription and support has ended.
Watch demo videos
Watch demos of key capabilities within IBM® SPSS® Statistics.
Renew support
Protect your software investment through subscription and support (S&S).
Connect with Passport Advantage
Order through IBM programs, such as Passport Advantage and Passport Advantage Express.
Open a licensing case
Learn how to return or delete an authorization code automatically.
Receive notifications
Get notified when new software fixes, releases and support become available.
Get SPSS® Statistics GradPack support
Contact your GradPack vendor to get support.
FAQs
View frequently asked questions on trials, pricing and support.
SPSS Statistics Community
Get access to a community of experts for all your questions.
Support forum
Get technical support for licensing, errors, installation, trial set-up and more.
Stack Overflow
Check out IBM® SPSS® Statistics on Stack Overflow