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Get authorization codes for 10 or fewer new licenses
Authorization codes for new orders will be sent to primary contact’s e-mail.
Get authorization codes for more than 10 licenses
License Key Center Portal will be used to generate authorization codes.
Download perpetual and fixed term software
You can download SPSS® Statistics through Passport Advantage.
Download concurrent license manager
Concurrent license manager controls your license to run the software.
Open a technical support case
You can open a support ticket for license-key related or technical issues.
Download an IBM® SPSS® Statistics subscription
You can download and activate your subscription with your IBM ID.
Resolve download issues
Passport Advantage Support can help if you have trouble downloading perpetual or fixed-term software.
Get support for IBM® SPSS® Statistics GradPack
GradPack vendors provide support for IBM® SPSS® Statistics Gradpack.
Download invoices
Accessor download your invoices on Invoices@IBM Portal.
Update primary contact
Get assistance with changing primary and technical contact information.
Add seats to your subscription
Add seats to your IBM® SPSS® Statistics Subscription through MyIBM.
Reduce seats in your subscription
Contact us directly to reduce seats in your subscription.
Cancel your subscription
Cancel your IBM® SPSS® Statistics subscription through MyIBM.
Renew perpetual license support
IBM will contact you when it’s time to renew your yearly support.
Get help on expired Subscription and Support license
Visit our forum for licensing support if your subscription and support has ended.
Watch demo videos
Watch demos of key capabilities within IBM® SPSS® Statistics.
Renew support
Protect your software investment through subscription and support (S&S).
Connect with Passport Advantage
Order through IBM programs, such as Passport Advantage and Passport Advantage Express.
Open a licensing case
Learn how to return or delete an authorization code automatically.
Receive notifications
Get notified when new software fixes, releases and support become available.
Get SPSS® Statistics GradPack support
Contact your GradPack vendor to get support.
FAQs
View frequently asked questions on trials, pricing and support.
SPSS Statistics Community
Get access to a community of experts for all your questions.
Support forum
Get technical support for licensing, errors, installation, trial set-up and more.
Stack Overflow
Check out IBM® SPSS® Statistics on Stack Overflow
Support and security frequently asked questions
Do I need an authorization code or license key for my Subscription application?
The Subscription application does not require authorization codes. Use your IBMid to activate the software.
Where do I get an authorization code for my Fixed Term or Perpetual software license?
To obtain your authorization code, visit the SPSS License Key Center (link resides outside IBM). If you need help obtaining an authorization code, open Support Case.
Do I have to be online to use my Subscription application?
The SPSS Statistics paid Subscription plan can be used offline, but it requires a user to authenticate their license at least once every two weeks. After 14 days of offline access, the application will stop functioning until an internet connection is established and you log in with your IBMid. A working internet connection is required for this step. We recommend that you download the free trial subscription to ensure compatibility prior to making purchase.
Will my data be stored in the cloud?
When you purchase SPSS Statistics Subscription, the only information in the cloud is information required to manage your subscription account. All functions and data processed within the application are run on your machine and not in the cloud.