Authorization codes for new orders will be sent to primary contact’s e-mail.
Perpetual
Fixed Term
License Key Center Portal will be used to generate authorization codes.
Perpetual
Fixed Term
You can download SPSS® Statistics through Passport Advantage.
Perpetual
Fixed Term
Concurrent license manager controls your license to run the software.
Perpetual
Fixed Term
You can open a support ticket for license-key related or technical issues.
Perpetual
Fixed Term
You can download and activate your subscription with your IBM ID.
Subscription
Passport Advantage Support can help if you have trouble downloading perpetual or fixed-term software.
Perpetual
Fixed Term
GradPack vendors provide support for IBM® SPSS® Statistics GradPack.
Accessor download your invoices on Invoices@IBM Portal.
Get assistance with changing primary and technical contact information.
Perpetual
Fixed Term
Add seats to your IBM® SPSS® Statistics Subscription through MyIBM.
Subscription
Contact us directly to reduce seats in your subscription.
Subscription
Cancel your IBM® SPSS® Statistics subscription through MyIBM.
Subscription
IBM will contact you when it’s time to renew your yearly support.
Perpetual
Visit our forum for licensing support if your subscription and support has ended.
Perpetual
See how to manage your existing devices and users.
Watch demos of key capabilities within IBM® SPSS® Statistics.
Protect your software investment through subscription and support (S&S).
Perpetual
Order through IBM programs, such as Passport Advantage and Passport Advantage Express.
Perpetual
Fixed Term
Learn how to return or delete an authorization code automatically.
Perpetual
Fixed Term
Get notified when new software fixes, releases and support become available.
Contact your GradPack vendor to get support.
Get access to a community of experts for all your questions.
Get technical support for licensing, errors, installation, trial set-up and more.
Check out IBM® SPSS® Statistics on Stack Overflow.
Support and security
On the IBM SPSS Statistics Support page, you will find support information related to downloading software, opening support tickets, obtaining software authorization codes, and much more.
The Subscription application does not require authorization codes. Use your IBMid to activate the software.
To obtain your authorization code, visit the SPSS License Key Center. If you need help obtaining an authorization code, open Support Case.
The SPSS Statistics paid Subscription plan can be used offline, but it requires a user to authenticate their license at least once every two weeks. After 14 days of offline access, the application will stop functioning until an internet connection is established and you log in with your IBMid. A working internet connection is required for this step. We recommend that you download the free trial subscription to ensure compatibility prior to making purchase.
When you purchase SPSS Statistics Subscription, the only information in the cloud is information required to manage your subscription account. All functions and data processed within the application are run on your machine and not in the cloud.
Footnotes
Prices shown are indicative, may vary by country, exclude any applicable taxes and duties, and are subject to product offering availability in a locale. Subscription cost will renew at the then current price at the end of the first year. Renewals are excluded from promotions.