What a unified service management dashboard can do

IBM® Service Management Unite is a free of charge component available with:

IBM Z® Service Management Suite
IBM Z Service Automation Suite
IBM Z System Automation V4 or higher
IBM Z NetView V6.3 or higher
IBM Z Monitoring Suite

This customizable dashboard brings mainframe management information and tasks from disparate sources into a single environment. Monitoring and automation exception events appear together so you can analyze, isolate and diagnose problems using all relevant data in a single interface. You can also interact directly with the system, issuing commands and viewing results without going to a different console.


Consolidated view of reports

Identify and isolate problems more quickly with a consolidated view of system health status.

Single point of control

Leverage a single point of control for simplified, more efficient automation and service management capabilities.

Collaborative problem resolution

Reduce problem resolution time by improving cross-team collaboration enabling ChatOps tool integrated into Slack®, Microsoft® Teams™, or Mattermost®.

Prebuilt, customizable dashboard

Get continuously updated prebuilt, customizable dashboard components that deliver new features and enhance the IBM Service Management Unite dashboard.

Data Insight with operations console

Get improved insight and productivity with an integrated operations console that you can use to issue commands and heal problems.

Runs directly on z/OS

A distributed server is not needed to deploy with Service Management Unite. It runs directly on z/OS leveraging z/OS Container Extensions.

IBM Service Management Unite key features

  • Provides a consolidated view of system health status
  • Delivers a single point of control for efficient automation
  • Integrates with Z ChatOps
  • Improves productivity with an integrated operations console
  • Dashboards allow for customization and access to Z logs
  • Runs on mobile devices
  • Runs directly on z/OS