The Forrester Wave™: Robotic Process Automation Services, Q2 2022
Learn why IBM is named a Leader for RPA Services
2022 RPA awards
G2 Crowd Leadership Awards
IBM® Robotic Process Automation wins 16 G2 Crowd Leadership awards.
TrustRadius awards
IBM Robotic Process Automation wins 3 TrustRadius Awards for Price, Relationship, and Features.
Leader in RPA software
G2 honors IBM Robotic Process Automation as a Leader in RPA software for Summer 2022.
Overview
What is IBM® Robotic Process Automation?
Going from simple, back-office task automation to scaled automation to handle time-consuming business processes can be a challenge.
The IBM Robotic Process Automation offering helps you automate more business and IT processes at scale with the ease and speed of traditional RPA. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation.
Jumpstart and scale your RPA journey
Discover process flows with data science algorithms. Identify your bottlenecks and target where automation will provide the biggest benefit.
Use cases
Build a bot

Build a bot
RPA tools from IBM help an RPA developer — or virtually anyone — build an RPA bot and create reports in minutes.
Integrate a bot

Integrate a bot
Troubleshoot technical issues and develop chatbots that reply to customers in real-time.
Manage a bot

Learn about IBM Robotic Process Automation with the IBM Academic Initiative
Benefits
Get started quickly
Operationalize AI
Achieve faster ROI
Focus on business and IT
Get full-featured RPA
Reduce cost of ownership
IBM Robotic Process Automation 2021 TEI Study
Read the Forrester total economic impact (TEI) study and attend the study webinar.
Features
Build, run and monitor your bots
Attended bots
Enable human workers to use bots on demand.
Workload management
Distribute work across multiple bots intelligently.
Scheduling
Manage the time schedule for running unattended bots.
Your choice of deployment
Deploy on premises or in the cloud (SaaS).
Concurrent bot execution
Increase scalability and run multiple bots on the same virtual host.
Credential vault
Store log-in credentials for your bots with a high level of security.
Get more capabilities
Get IBM Robotic Process Automation as part of the IBM Cloud Pak® for Business Automation
Integrated
IBM Cloud Pak for Business Automation includes AI-powered capabilities, a common UI, low-code tools.
Complete
Get task automation, workflow orchestration, decisions management, content services and more.
Modern
It’s a modular and easy-to-consume pricing approach, so you only pay for what you need.
Explore RPA
Discover the benefits of IBM Robotic Process Automation, driven by artificial intelligence.