IBM Sterling Order Management: Add-ons

IBM Sterling Inventory Visibility

Get up-to-the-minute inventory tracking and accurate available-to-promise data with this standalone product that complements IBM Sterling Order Management.

• Personalize dashboards
• Balance inventory across channels
• Get real-time views with Akamai gateways and Cassandra database
• Gain an accurate view of warehouse and in-store inventory
• Leverage autoscaling without IT assistance
• Deploy, scale and update independently
• Track inventory velocity
• Enable drop shipping
• Lay a foundation for AI optimization

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IBM Sterling Store Engagement

Help store associates provide superior customer service and increases cart size.

• Real-time product availability
• Recommendations based on customer history
• Store fulfillment dashboard to improve efficiency in pick, pack and ship

Read the data sheet (PDF, 1.2 MB)

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IBM Sterling Fulfillment Optimizer with Watson

Get AI capabilities to optimize fulfillment plans at the lowest cost-to-serve.

• Holistic omnichannel fulfillment performance view
• Evaluate cost, capacity and margin results
• Reduce total cost-to-serve in real time
• Omnichannel fulfillment profitability
• Optimized sourcing
• Cognitive capabilities

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Read the solution brief (PDF, 115 KB)

IBM Sterling Call Center

Give your CSRs access to critical order fulfillment system features, in a UI designed for a call center environment.

• Order entry
• Item and inventory lookup
• Returns and exchanges
• Alert and exception management on orders
• Appeasements
• Reships
• Order modifications
• Price matches

Read the data sheet (PDF, 376 KB)

IBM Sterling Configure, Price, Quote

Transform and automate configuration, pricing and quoting of complex products and services.

• Increase revenue
• Reduce costs
• Save time, improve efficiency

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IBM Certified Containers 

Modernize and scale your enterprise software solutions across multiple environments with IBM Certified Containers on Red Hat® OpenShift®.

• Enable systems administrators to build software once and deploy it anywhere in minutes versus weeks by using a repeatable, container-based model on Red Hat OpenShift
• Simplify application deployment, monitoring, logging and security by using built-in and standardized best-of-breed tools, visualization and a graphical interface 
• Use automation to compile and deploy product extensions and custom integrations

View the infographic (PDF, 1.9 MB)

Watch the video (02:20)