IBM named a Leader in Gartner 2019 Magic Quadrant for Content Services Platform

IBM named a Leader in Gartner 2019 Magic Quadrant for Content Services Platform Register to read the report

IBM a Leader in the IDC MarketScape: Worldwide SaaS and Cloud-Enabled Content Applications

IBM a Leader in the IDC MarketScape: Worldwide SaaS and Cloud-Enabled Content Applications Register to read the report

IBM recognized as a Leader in the Ovum Decision Matrix for Content Services

IBM recognized as a Leader in the Ovum Decision Matrix for Content Services Register to read the report

Product features

AI business context engine

Leverage modern AI tools to simplify and automate the process of developing intelligent information extraction projects. Using AI, clients can automate tasks like creating index fields and content types that will be used for automatically and correctly classifying and extracting information from stored documents and content.

Low-code developer tools and GraphQL APIs

IBM FileNet® Content Manager provides a combination of low-code developer tools and modern APIs to reduce the time and effort required to build and integrate content services into business applications. Low-code developer tools enable a broader set of users, such as business analysts and non-programmers, to rapidly prototype and build applications that embed FileNet services. Modern GraphQL APIs provide more efficient and intuitive access to FileNet services to simplify how developers integrate those capabilities into other business applications like CRM and ERP systems.

Cloud-native, optimized management and deployment

FileNet Content Manager has been fully redesigned, rebuilt and optimized for cloud-native deployment, helping enable clients to deploy content applications faster on any cloud, with a container platform that simplifies and accelerates solution deployment and management. It is fully integrated as the content foundation for IBM Cloud Pak® for Automation.

Salesforce integration

IBM FileNet Content Manager Connector for Salesforce allows users to manage the lifecycle of documents in IBM FileNet Content Manager with seamless access from Salesforce. Upload, index, edit, collaborate, and govern essential sales or service content assets like price quotes, client emails, contracts, case files and more without requiring users to switch between applications. With FileNet’s integration into back-end fulfillment, contracting and onboarding systems, enterprises gain the ability to automate the care and handling of client documents that originate through Salesforce, reducing the time-to-revenue, and increasing overall responsiveness.

Enterprise video streaming

IBM FileNet Content Manager Connector for IBM Enterprise Video Streaming enables streamlined ingestion management and transcoding of video assets, along with optimized playback. Users can manage the lifecycle of video content alongside other business assets while leveraging IBM Enterprise Video Streaming services for optimized on-demand playback based on device form factor and bandwidth without downloading video files. Enterprises can use this new FileNet integration to provide consistent governance and unified secure access to video assets in a single content system. In addition, closed captioning and keyword search capabilities make video content easier to discover and provide valuable usage insights. IBM Enterprise Video Streaming is available as a subscription service.

Mobile content capture

IBM Automation Mobile Capture extends the reach and value of IBM Cloud Pak for Automation, with out-of-the-box integration to FileNet and IBM Datacap. This solution is available as an intuitive mobile app or an SDK for iOS and Android platforms. It provides efficient and accurate transformation of distributed, unstructured content into actionable structured information. On-device capabilities automate tasks for normalizing, extracting and validating data how, when and where users work best.

Comprehensive enterprise document management and governance

Leverage the proven federated content services capabilities of FileNet Content Manager to more securely, consistently and intelligently manage content from all repositories and file shares with a single, comprehensive and scalable solution.

Role-based redaction

Automatically redact documents based on the role of the requester, blocking out information according to the user’s specifications. Get faster response time with FileNet Content Manager, which can facilitate immediate access to the right information. Gain streamlined security and reduced storage and document management costs, as FileNet Content Manager keeps only the original document of record.

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Next Steps

Contact us for pricing. Financing is available.

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