Overview

Your trusted advisors

Expertise Connect gives the focused results you need through our Technical Account Managers (TAMs). TAMs familiarize themselves with your environment to provide personalized service, not generic solutions. They quickly become trusted advisors to our customers, who think of them almost as team members. These highly specialized subject matter experts bring the right skills, methodology and experience for successful cloud and cognitive solutions.

Use cases

Architecture guidance

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Architecture guidance

Support your goals with a broad range of expert skills and guidance through all phases of design, deployment, operations and transformation.

Solution deployment

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Solution deployment

Receive assistance on solution design and implementation. Improve the reliability and availability of your solutions.

Performance optimization

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Performance optimization

Accelerate time to value for new technologies. Benefit from technical advice on modernization, cloud initiatives and platform adoption.

Risk mitigation

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Risk mitigation

Reduce business risk through access to deep technical expertise and best practices.

Benefits

Features

Focused experts for focused success

Link to the Labs

Allows for direct collaboration with IBM product development.
 

Expert support

Team up with highly specialized subject matter experts. 

Technical assets

Gain access to templates and industry-specific scenarios.

Dedicated collaborator

Expand your team with assigned technology and product experts.

Progress tracking

Adapt with annual roadmap planning, quarterly reviews against plans and weekly status reports.

Speak with an expert

Have questions? Schedule a free 30-minute consultation.