What is IBM Cloud Pak® for Business Automation?

IBM Cloud Pak for Business Automation is a modular set of integrated software components, built for any hybrid cloud, designed to automate work and accelerate business growth.

With this offering, clients can transform fragmented workflows — achieving 97% straight-through processing — to stay competitive, boost efficiency and reduce operational costs.

IBM Cloud Pak for Business Automation Overview

IBM Cloud Pak for Business Automation Overview (02:50)


Why IBM Cloud Pak for Business Automation?

Here's what a 2022 commissioned Forrester Consulting Total Economic Impact™ study found after three years.

Return on investment (ROI)¹


Boost in productivity¹

Up to 80%

Net present value (NPV)¹


Use case


Automate different types of work


Simplify complex workflows, facilitate records management and more.

Alleviate skill gaps


Use data to identify gaps, then build low-code and no-code automations with the help of AI.

Deploy anywhere


Gain the flexibility to deploy with containers across any cloud managed by you or IBM as SaaS.


Business automation for every need

Explore the features available

Content services

Collect, enrich, manage and govern enterprise content so it can be deployed efficiently across any cloud and within any application.

Document processing

Automate and simplify the conversion of unstructured content into valuable data from paper documents, electronic documents and images.


Run your business by automating case and process workflows to reduce or eliminate time-consuming tasks.

RPA and digital labor

Automate business and IT processes at scale with software robots that act on AI insights to complete tasks with no lag time.

Process mining

Make faster, more informed decisions through data-driven insights; pinpoint inefficiencies; and drive continuous process improvements.

Decision management

Make precise and personalized decisions by creating and managing your business rules independently from applications and processes.


We offer software, services and consulting for almost any cloud. Choose what works for you.

Move forward on your own

Gain a more secure path to the cloud by buying only what you need from this or other IBM Cloud Pak containerized software solutions.

Move forward with some help

Work alongside our experts to assess your portfolio, implement quick agile change, and set the course for your automation future.

Move forward by letting us do it for you

Focus on innovation and keep existing resources in place by letting our IBM Services® experts manage your ongoing automation needs.

Related products

IBM® Process Mining

Fix process inefficiencies and maximize automation outcomes.

IBM Content Services on AWS

Accelerate content management and governance processes.

IBM Business Automation Starter Kit

Discover, analyze and automate business processes.

IBM Cloud Pak® for Integration

Connect your apps and data with AI-powered integration software across any cloud.


¹ ”The Total Economic Impact™ Of IBM Cloud Pak For Business Automation,” Forrester, July 2022