IBM Cloud Pak for Business Automation
Faster processes and shorter client wait times—that's the brilliance of AI-powered automation
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What is IBM Cloud Pak® for Business Automation?

IBM Cloud Pak for Business Automation is a modular set of integrated software components, built for any hybrid cloud, designed to automate work and accelerate business growth.

With this offering, clients can transform fragmented workflows—achieving 97% straight-through processing—to stay competitive, boost efficiency and reduce operational costs.

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Read the Spring 2023 G2 Reviews

Read the Forrester TEI study

Why IBM Cloud Pak for Business Automation Here's what the 2022 IBM-commissioned Forrester Consulting Total Economic Impact™ study determined after 3 years. Read the Forrester TEI study 395% 395% return on investment (ROI)¹ 80% Up to 80% boost in productivity¹ USD 18 million USD 18 million net present value (NPV)¹
Benefits Automate different types of work

Simplify complex workflows, facilitate records management and more.

Alleviate skill gaps

Use data to identify gaps, then build low-code and no-code automations with the help of AI.

Deploy anywhere

Gain the flexibility to deploy with containers across any cloud managed by you or IBM as SaaS.

Features Business automation for every need Content services

Collect, enrich, manage and govern enterprise content so it can be deployed efficiently across any cloud and within any application.

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Document processing

Automate and simplify the conversion of unstructured content into valuable data from both paper and digital documents and images.

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Run your business by automating case and process workflows to reduce or eliminate time-consuming tasks.

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RPA and digital labor

Automate business and IT processes at scale with software robots that act on AI insights to complete tasks with no lag time.

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Process mining

Make faster, more informed decisions through data-driven insights; pinpoint inefficiencies; and drive continuous process improvements.

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Decision management

Make precise and personalized decisions by creating and managing your business rules independently from applications and processes.

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Use case

End-to-end business automation See how this end-to-end automation platform—built as a modular set of integrated software components and compatible with any hybrid cloud—can bring business automation to your organization. IBM Cloud Pak for Business Automation helps you analyze and execute workflows, design AI-infused automations with low- and no-code tooling, assign tasks to bots and track performance.

Case studies Enabled execution of over 20,000 trade promotions annually for more than 60,000 dealers Processed 97% of new margin requests immediately, and virtually eliminated errors Automated nearly 6,000 document management process to simplify contract management Increased lending volume by 250% over 3 years without adding a single employee Reduced the time to reconcile accounts receivable from 32 hours to 30 minutes
Ratings and reviews
How to buy

Explore how you can automate your business with IBM Cloud Pak® for Business Automation. We follow a modular and easy-to-consume pricing approach, so you only pay for what you need. It also includes restricted Red Hat OpenShift for free.

Contact your IBM seller for more information IBM Cloud Pak for Business Automation

Leverage our AI-powered, end-to-end automation platform to bring business automation to your organization and quickly solve operational challenges.

Contact your IBM seller for more information IBM Cloud Pak for Business Automation SaaS

Access the powerful automation capabilities of IBM Cloud Pak for Business Automation in our SaaS version, reducing the need for infrastructure and software maintenance.

Contact your IBM seller for more information IBM Business Automation Starter Kit

Identify high-value RPA opportunities from process mining insights.

Starting at USD 17,000 per month Content services + document processing

Activate content and unlock data from inside documents with deep AI to drive a valuable customer experience and employee productivity.

Starting at USD 28,000 per month Workflow management and decision services

Combine business process management and case management with AI-powered decision services to increase straight-through processing.

Customized pricing Custom solutions

We work with you to identify the automation solutions you need based on your requirements and usage.

Services We offer software, services and consulting for almost any cloud. Choose what works for you. Move forward on your own

Gain a more secure path to the cloud by buying only what you need from this or other IBM Cloud Pak containerized software solutions.

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Move forward with some help

Work alongside our experts to assess your portfolio, implement quick agile change, and set the course for your automation future.

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Move forward by letting us do it for you

Focus on innovation while keeping existing resources in place by letting our IBM Services® experts manage your ongoing automation needs.

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Related products Fix process inefficiencies and maximize automation outcomes. Discover, analyze and automate business processes. Connect your apps and data with AI-powered integration software across any cloud. Build flexible, cloud-native applications with open-source automation software. Explore more IBM Business Automation solutions
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Get started with a free trial of IBM Cloud Pak for Business Automation.

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¹ ”The Total Economic Impact™ Of IBM Cloud Pak For Business Automation.” Forrester, July 2022