As benefits professionals know, one size doesn't fit all employees for open enrollment. Your employee populations have various needs, engage differently and favor certain methods of communication.
And, since we understand the stress employees go through with open enrollment, we developed Benefits Mentor with Watson to deliver a personalized experience based upon historical claims data so employees can quickly identify their best-fit benefit plan.
It's time to enhance the open enrollment experience. Help your employees become confident healthcare consumers with Benefits Mentor with Watson from IBM Watson Health™.
No data input required
Leveraging robust analytics and 18 months of historical employee claims data, you can use personalized data to help employees make individualized decisions about their plan.
Flexible touchpoints to engage employees
Providing a richer experience and stronger decision-support for benefit plan selection through multiple touchpoints to reach and engage employees through print, email or digital applications.
Personalized with AI
Using AI, Watson anticipates employee needs and is prepared to thoughtfully guide employees through the plan evaluation and selection process, using data to inform and guide the conversation.
Leverage predictive engagement behaviors
Segmenting your employee population to provide recommendations and insights based upon their communication preferences and what media they are more likely to engage with.
It was a valuable, feature-rich tool that allowed our employees to make the right decisions for themselves and their families... We are looking forward to continuing the use and see it as being a valuable, if not, a pillar within our annual enrollment process.
Manager of Finance and Analytics, Corporate Benefits