Explore order-to-cash and procure-to-pay transactions
Supply Chain B2B transactions are often complex. This complexity can hinder your organization's ability to access the supply chain information needed to mitigate disruptions or disputes. IBM Sterling Business Transaction Intelligence leverages AI and blockchain to make it easy to find out where a specific order is in its lifecycle. IT and business users, regardless of skill level, can explore supply chain transaction data efficiently using natural language search.Proactively address potential issues with anomaly detection and cycle time prediction alerts. Remove transaction blind spots between partners with multi-enterprise shared visibility from order through delivery.
You can’t build a smarter supply chain on manual processes
“On average, 35% of all manually processed documents have errors.” IBM Sterling Transaction Manager provides a user-friendly web portal that automates manual B2B transactions. This helps save time and money by reducing errors, cutting costs and improving customer satisfaction with non-EDI suppliers, customers and other trading partners.
- Manual Documents Processing Pain Points, Aberdeen Survey (sponsored by IBM)

Give and get accurate and automated product information
Today enterprises exchange B2B transactions faster than ever. And when inaccuracies with product information cause disputes in pricing, payments and data quality, it ultimately results in low customer satisfaction. IBM Sterling Catalog Manager is a digital product catalog with a unified content management and distribution platform that provides complete control over product management, catalog data syndication and marketplace selling. This catalog manager solution is secure and customizable to meet the needs of your trading partners, large or small, in any geo or country.
Streamline manual documents such as faxes, PDFs and emails
Manually processing documents such as fax, PDF and email is costly, time-consuming and error-prone. IBM Sterling Document Conversion Services converts non-structured documents such as fax, emails and PDFs into an EDI or other structured format, offering an electronic alternative to inefficient manual transactions.

Centralize global electronic trade and ensure compliance
Many countries will continue to adopt a new way of ensuring tax and audit compliance with Value Added Tax (VAT) law through electronic trade with greater security and verification. This digital format includes the information required to meet audit compliance, such as digital signature, record archival and tax authority clearance. IBM Sterling eInvoicing helps companies simplify and automate electronic trade and invoicing processes to meet tax regulation for multiple countries through a single business network. It automates business processes and tax compliance, using global integration standards to support buyer and supplier compliance in a single solution, while also maintaining conformity with the tax regulations of multiple countries.
Testimonials
“ The Master Lock Company was an early adopter of IBM Sterling e-Invoicing. IBM continually adapts the platform as laws and integration standards change — significantly reducing the complexity of our international operations. ”
- Connie Rekau
- EDI Manager
- The Master Lock Company
“ A lot of our customers are smaller and still send us paper purchase orders. When we ran it out across our business globally, we were spending at least 160 hours a week entering in data. With the IBM Sterling Document Conversion Services tool, we have the potential to free up our resources to do other things, to better support our business. In some cases, it’s going to mean the difference between offices being profitable and not profitable.” ”
- Eric Doty
- IT Manager
- Greenworks Tools