General contact information

General inquiries

Tel: +51-1-625-6000


Tel: 0800-50001


IBM de Perú
Av. Javier Prado
Este 6230
La Molina, Lima - Perú


Technical support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
IBM Hardware Support and Software Support
(Operating Systems, WebSphere, Information Management, Tivoli, & Rational)
Toll: 51-1-625 6055
Toll free: 0800-55-622

IBM Lotus Software Support
Toll: 1-978-899-9159 (Spanish)1
Toll free: AT&T Direct: 0-800-50-288
then dial 800-595-63811

IBM System X Hardware Support
0800-55-622 option 1-1

Lenovo Support for personal computers
( thinkpad & thinkcentre )*Applies only for machines under warranty.
Toll free: 0-800-51-635 OPCION 22

Customer support

Contracts, orders status, delivery, inventory, invoices and payments.

1English only during off shift hours
2coverage 08-19X5