General contact information

General inquiries

Tel: +51-1-625-6000
Tel: 0800-50001

IBM de Perú
Sede La Molina:
Av. Javier Prado 6230
La Molina, Lima 12
Lima -Perú
Sede San Isidro:
Av. Aramburú1115, Piso 2
San Isidro, Lima 27
Lima- Perú

1English only during off shift hours
2coverage 08-19X5


Technical support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.

IBM Hardware Support and Software Support
(Operating Systems, WebSphere, Information Management, Tivoli, & Rational)
Toll: 51-1-625 6055
Toll free: 0800-55-622
Toll Free Backup*:  0800-55-809
* The Toll Free Backup only will available if the main Toll Free 0800-55-622  is not Available

Lenovo Support for Servers and Storage
Toll Free 0800-55-622 opción "Sistemas de Lenovo"
Toll Free Backup*: 0800-55-809

Lenovo Support for personal computers
( thinkpad & thinkcentre )*Applies only for machines under warranty.
Toll free: 0-800-51-635 OPCION 1

Customer support

Contracts, orders status, delivery, inventory, invoices and payments.