General contact information


General inquiries

Tel: +51-1-625-6000
E-mail: dialogo@co.ibm.com
www.ibm.com/pe-es/

Shopping
Tel: 0800-50001

Address
IBM de Perú
Sede La Molina:
Av. Javier Prado 6230
La Molina, Lima 12
Lima -Perú

Sede San Isidro:
Av. Aramburú1115, Piso 2
San Isidro, Lima 27
Lima- Perú

1English only during off shift hours
2coverage 08-19X5

Support



Technical Support

Learn how to set up, use, and get the most out of IBM Support with the IBM Support Guide.
Search for answers and fixes, chat with us, or open and manage cases:


Software
Web: www.ibm.com/mysupport
Toll: 51-1-625 6055
Toll free: 0800-55-622
Toll Free Backup*: 0800-55-809
* The Toll Free Backup only will available if the main Toll Free 0800-55-622 is not Available


Hardware
Web: www.ibm.com/support
Toll: 51-1-625 6055
Toll free: 0800-55-622
Toll Free Backup*: 0800-55-809
* The Toll Free Backup only will available if the main Toll Free 0800-55-622 is not Available


IBM Cloud
Web: cloud.ibm.com/unifiedsupport/supportcenter
Call us toll free (international): +1-866-403-7638


Discover why IBM is the right choice because of the IBM Support Advantage.


Lenovo Support for Servers and Storage
Toll Free 0800-55-622 opción "Sistemas de Lenovo"
Toll Free Backup*: 0800-55-809

Lenovo Support for personal computers
( thinkpad & thinkcentre )*Applies only for machines under warranty.
Toll free: 0-800-51-635 OPCION 1

Customer support

Contracts, orders status, delivery, inventory, invoices and payments.