Korea, Republic of

General contact information


General inquiries

Tel: +82-2-3781-7114
Fax: +82-2-3781-5131
E-mail: ibmkspoe@kr.ibm.com
www.ibm.com/kr/ko/

Shopping

Tel: +82-2-3781-7900

Address

IBM Korea, Inc.
The Military Mutual Aid Association B/D
467-12 Dogok-dong
Gangnam-gu
Seoul
Korea

Support


Technical support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.

Netfinity / System x
Tel: +82-2-1588-5801

Printer
Tel: +82-2-3781-5376

ThinkPad / Desktop
Tel: +82-2-1588-7777

Workstation (NT)
Tel: +82-2-1588-5801

CATIA
Tel: +82-2-3781-5411

OS/390 & zOS, MVS, VSE
Tel: +82-2-3781-7335

Rational
Toll Free: 007986115216

Service Offering Inquiry
Tel: +82-2-3781-7770

Software Maintenance
Tel: +82-2-1588-5802

Tivoli
Tel: +82-2-3781-5245

WAS/MQ/UDB/CICS/System x
Tel: +82-2-2-3781-7222

IBM Software Support
(z/i/p Operating System, Information Management, Infosphere, Lotus, WebSphere, Informix, Security Software)
Tel: +82-2-1588-5801

Daeja & FileNet Support
Tel: 001-800-0880-8800 (If using KT telecom provider)
Tel: 002-800-0880-8800 (If using Dacom telecom provider)

IBM Business Analytics Support (Cognos, SPSS, OpenPages, Varicent and Algorithmics)
Toll Free: 00308-610-107

IBM DMS Softek Support
Toll Free: 002-800-6676-3835

Customer support

Contracts, orders status, delivery, inventory, invoices and payments.