General contact information


General inquiries

Tel: +36-1-382-5500
Fax: +36-1-382-5501
E-mail: info@hu.ibm.com
www.ibm.com/hu-hu/

Address
IBM Hungary Ltd.
Neumann János u. 1.
H-1117 Budapest
Hungary

Support



Technical Support

Learn how to set up, use, and get the most out of IBM Support with the IBM Support Guide.
IBM normal business hours for your time zone (where the Eligible Machines are located) will be from 08:00 to 17:00, Monday through Friday, excluding national or statutory holidays.
Search for answers and fixes, chat with us, or open and manage cases:


Software
Web: www.ibm.com/mysupport
Call us toll free: 1-800-IBM-SERV (1-800-426–7378) or toll: 1-919-864-3512


Hardware
Web: www.ibm.com/support
Call us toll free: 1-800-IBM-SERV (1-800-426–7378) or toll: 1-919-864-3512


IBM Cloud
Web: cloud.ibm.com/unifiedsupport/supportcenter
Call us toll free (international): +1-866-403-7638


Discover why IBM is the right choice because of the IBM Support Advantage.


Defect support (hardware, software)
Tel: +36-1-382-5720
Tel: +36-1-382-5716

Cisco defect support
Tel: +36-1-382-5720
Tel: +36-1-382-5716

Terms and conditions for maintenance contracts
Tel: +36-1-382-5714
Tel: +36-1-382-5713

General support
E-mail: szerviz@hu.ibm.com

IBM Software Support
(Information Management, Lotus, Rational, Tivoli and WebSphere)
Tel: +36-1-382-5720
Tel: +36-1-382-5716

Customer support

Contracts, orders status, delivery, inventory, invoices and payments.