General contact information


General inquiries

Tel: +420-272-131-111
Fax: +420-272-131-401
E-mail: czrecept@cz.ibm.com
www.ibm.com/cz-en

Shopping
Tel:800 100 113

Address
IBM Česká republika, spol. s r. o.

V Parku 2294/4
148 00 Praha 4 Chodov

Support



Technical Support

Learn how to set up, use, and get the most out of IBM Support with the IBM Support Guide.
IBM normal business hours for your time zone (where the Eligible Machines are located) will be from 08:00 to 17:00, Monday through Friday, excluding national or statutory holidays.
Search for answers and fixes, chat with us, or open and manage cases:


Software
Web: www.ibm.com/mysupport
Call us toll free: 1-800-IBM-SERV (1-800-426–7378) or toll: 1-919-864-3512


Hardware
Web: www.ibm.com/support
Call us toll free: 1-800-IBM-SERV (1-800-426–7378) or toll: 1-919-864-3512


IBM Cloud
Web: cloud.ibm.com/unifiedsupport/supportcenter
Call us toll free (international): +1-866-403-7638


Discover why IBM is the right choice because of the IBM Support Advantage.

Other contacts
(Information Management, Lotus, Rational, Tivoli and WebSphere)
Tel: +420-2-7213-1316

z/OS, VM, VSE, & Services
Tel: +420-2-7213-1316

All platforms
Fax: +420-2-7213-1144
E-mail: service@cz.ibm.com

Customer support

Contracts, orders status, delivery, inventory, invoices and payments.