General contact information

General inquiries


1 English only during off shift hours
2 coverage 08-19X5


Technical support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract. IBM Hardware and Software Support (Operating Systems, WebSphere, Information Management, Tivoli, & Rational)
Toll: 54-11-4717-7200
Toll Alt: 54-11-5070-2525

System x servers support
Toll free: 0800-10-0189

Lenovo Support for personal computers
(thinkpad & thinkcentre )
*Applies only for machines under warranty.
Toll free: 0800-10-01892