General contact information


General inquiries

Tel: +7 495 775-88-00
Fax: +7 495 258-63-63
E-mail: info@ru.ibm.com

Address
IBM East Europe/Asia Ltd.
10, Presnenskaya emb.
Moscow, Russia, 123317

Support


Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract. 24/7 phone numbers for all products support
Tel: +7-800-200-6300 from all Russian regions
Tel: +7-495-258-6300 from Moscow

HW Support
E-mail: hwsupport@ru.ibm.com
Request for Hardware Support

SW Support
E-mail: swsupport@ru.ibm.com
Request for Software Support

Customer support

Contracts, orders status, delivery, inventory, invoices and payments.