Industries
Overview
Empower employees to make the right decisions faster
Artificial intelligence (AI) for document insights helps financial services employees, such as controls analysts, stockbrokers and wealth management professionals, make the right business decisions faster. By revealing meaningful insights from large volumes of unstructured data, financial institutions can automate the process of searching through documents and public data, augmenting employee decision-making for a better customer experience.
See how AI for document insights works for financial services (01:15)
Benefits
Saves knowledge worker time
50%
Reduction in time spent by knowledge workers who dedicate 20% of their time to text analysis and search tasks.¹
Delivers rapid ROI
383%
Potential return on IBM Watson Discovery IT investment over 13 months.¹
Generates revenue and profit
USD 6.1M
In possible benefits generated over three years by taking advantage of efficiency gains when using IBM Watson Discovery.¹
What's your potential ROI?
IBM Watson® NLP solutions can help improve productivity and lower costs of previous tools.
Use cases
Client relationship management
Client relationship management
By analyzing many documents at once, financial institutions can use AI technology to help accelerate manual research by finding position and transaction insights that inform expertise-based risk management and financial advice. Employees can use pattern identification and predictive analytics to recognize trends, helping deliver better customer experiences and increased client revenue.
Investment research
Automate the process
Financial services firms can use AI technology to streamline market research to extract relevant information from sources, flagging organization and sentiment changes along the way. By automating elements of the research process, financial services employees can assemble more robust reports and company valuations, which helps limit biases and decrease data management costs.
Trade support
Operate with maximum efficiency
With AI technology, post-trade processing employees can spend more time reviewing information for accuracy and less time finding the right transaction details in big data. Agents can access details of buy and sell orders in near-real time for faster problem resolution and shorter settlement periods.
Client stories
HCBC and EquBot
Uncovering new investment opportunities
HSBC, EquBot and IBM Watson have collaborated to deliver a first-of-its-kind, AI-powered index that uses Watson technologies with EquBot neural networks to uncover new investment opportunities: AiPEX. The project has driven over USD 250 million in product sales during the first few months.
Featured offering
IBM Watson® Discovery
Find answers and trends in your documents. Watson Discovery can learn the language of your industry, no data science expertise required.
Reports
Get started
See IBM Watson Discovery's AI capabilities in action and create your own AI application.
Footnotes
¹ The Total Economic Impact™ Of IBM Watson Natural Language Processing (NLP) Solutions (PDF, 1 MB) Forrester TEI, February 2021