Why Digital Workplace Services?

Digital Workplace Services conducts business with anyone, anywhere, anytime. Our award winning services solutions help clients set their mobile strategy, re-imagine client interactions, seamlessly integrate mobile into the workplace and securely manage the mobile infrastructure. In fact, IBM is the only vendor to be named as leader in the Gartner Magic Quadrant Report for three consecutive years.

Introducing Digital Workplace Services

  Digital Workplace Services offerings

ClientCenter

IBM Workplace Support Services - ClientCenter is a walk-up store where end users can bring in any and all supported devices for immediate repair/replacement at their convenience. End users can schedule appointments via a mobile enabled application at their convenience or walk up during designated hours without an appointment.

Managed Digital Workplace Services

IBM MobileFirst Managed Digital Workplace Services for enterprise deliver services to securely access and manage enterprise mobile devices and app stores which reduces risk and complexity of managing Bring Your Own Device (BYOD) and corporate mobile devices using flexible delivery models: on-premise, managed or cloud.

Managed Virtualization

IBM Mobile Virtualization Services Desktop as a Service (DaaS) deliver software and services to secure access and manage end points and applications to improve productivity and security of mobile apps and devices using flexible delivery models: on-premise, managed, or cloud.

Infrastructure Consulting

IBM Infrastructure Consulting Services Accelerators deliver a strategy and roadmap to accelerate a mobile-ready infrastructure inclusive of security, devices, networks and mobile application platform for clients in banking, insurance, retail, transportation, utilities, government, healthcare and telco.

Key assets

Enabling an omnichannel experience in the cognitive era

Transforming IT support in an omnichannel era.

Gartner 2019 Magic Quadrant for Managed Mobility Services

Five times, Gartner has named IBM a Leader in Magic Quadrant for Managed Mobility Services

Accelerate your support experience with the cognitive, AI-powered helpdesk

At a time when droves of enterprise workers are turning to AI-powered tools for IT support, IDC focuses its critical eye on the topic. Leaders like you are downloading this timely white paper to learn IDC’s point of view on AI help desks. 

Workplace Modernization Services

Build a user-centric environment. Create a digital workplace that enables choice of device, drives superior experiences and boosts productivity.

Is your IT organization ready for the Internet of Things?

Digital Workplace Services.

Digital Workplace as a Service

Simplify IT management at your small or midsize business and administer device procurement, collaboration and user support from a single screen.

Managed Mobility Services

Enable fast rollout of mobile device management to allow for BYOD initiatives and reduce the risk and complexity of enterprise-wide mobility.