General

Overview

General information houses detailed information about an individual employee. Important information stored here includes:

  • Employee profile summary:
    • Employee ID
    • Salutation
    • First name
    • Last name
    • Suffix
    • Email address
    • Job title
    • Job function
  • IBM ID information
  • Employee telephone information, including mobile phone numbers (not required)
  • Address
  • Person self-association (if you are a Primary Relationship Contact or Authorized Profile Administrator, you will be able to view and update this section). You will also be able to inactivate an employee here
  • Employee administrative information
  • Privacy information

Navigation

To edit general information:

  1. Select the General information link.
  2. Enter the required or updated information as prompted on the new screen.
  3. Click Save.
  4. You will be taken to a confirmation page and given a confirmation number. Please retain the confirmation number for all future inquiries on the transaction.

To inactivate an employee:

  1. Complete the Employment end date field under the Person self-association section on this page.
  2. Click Save. Please retain the confirmation number for all future inquiries on the transaction.

To verify your profile:

Check the Profile has been verified field to remove the blue background that displays on the PartnerWorld Profile page.

Checklist

Mandatory fields in completing general information include:

  • First name
  • Last name
  • Language of entry
  • Email address
  • Job function (you can have more than one job function)
  • IBM ID
  • Telephone area code
  • Telephone number

 

 

  • Line one of the customer address
  • City
  • State/province
  • Zip/Postal code
  • Status
  • Status reason
  • Notify of country enterprise profile changes

Note: Mobile phone numbers can be added to a profile, but are not mandatory. However, the mobile phone texting feature is an "efficiency must" for many employees around the globe.

Country of residence

Overview

You can update the employee's country of residence on this page. This is important especially in the case where the employee lives in a different country from the country enterprise, and the benefits are entitled in accordance with any country-specific legal agreements in place.

Navigation

To view or edit country of residence information:

  1. Select the Country of residence link.
  2. In the Employee country of residence field, select the country of residence.
  3. Click Save.
  4. You are taken to a confirmation page and given a confirmation number.
  5. Please retain the confirmation number for all future inquiries on the transaction.

Checklist

Country of residence is a required field for each employee.

Communication preferences

Overview

Communication preferences allows you to manage information flow from IBM and ensure relevant information is provided in the format you choose. This includes PartnerWorld emails, interest areas and newsletter subscription preferences sent to the Primary Relationship Contacts and Authorized Profile Administrators.

You can choose to receive PartnerWorld emails about key PartnerWorld information relevant to your company, or not. If you opt in to receive these, you need to complete at least one area of your interest, preferred e-mail format and language of preference.

Newsletters are used by IBM to distribute relevant product and program information to broad audiences of Business Partners. Subscription newsletter preferences and interest areas can be profiled by each employee and defined on an individual basis to target the subject areas that are of relevance to their particular role and exclude subjects of little or no interest.

Interest Areas and Newsletter Subscription Preferences:

  • Country for which you are interested in receiving news.
  • Business model for which you are interested in receiving information (select all that apply).
  • Business functions of your interest (select all that apply).
  • Types of information you may be interested in (select all that apply).
  • Areas of interest (check all that apply).
  • Can optionally opt in or out of both emails and newsletters.

Navigation

To edit Communication preferences:

  • Select the Communication preferences link.
  • Enter the required or updated information as prompted on the new screen.
  • Click Save.
  • You will be taken to a confirmation page and given a confirmation number. Please retain the confirmation number for all future inquiries on the transaction.

Checklist

The following information is required if you select Yes to opt-in:

  • Language of preference.
  • Country for which you are interested in receiving news.
  • Business model for which you are interested in receiving information.
  • Business functions of interest to you.