BT Network Management Capability

Overview

The most fundamental issue BT address is the inability to get a unified, real-time view into what was happening across the whole network. Global customers are not just one domain—BT are managing their LAN, WAN, wifi and SD-WAN
Description of Value Add Customers expect its MSP to dynamically optimize the performance of its global network, real-time visibility and reporting provides a way to demonstrate it with hard data.

Industries
Telecommunications

Topics
AI and ML
Automation

Deployment types
On-premises

Languages supported
English

Regions and countries supported
Europe - United Kingdom of Great Britain and Northern Ireland

Benefits

Expertise and support

Access to the right people with the right knowledge and expertise to manage your complex environment and ensure optimal performance

Continuous improvement

A roadmap of continuous innovation and improvement, delivering streamlined operations and process optimisation that delivers service excellence

Enhanced reliability

24/7 monitoring of your service using state-of-the-art monitoring tools, delivering proactive and predictive assurance, minimising downtime

Key features

Our secure e-service portal allows you to manage your BT services online – report and monitor incidents, track order requests and share documents.

Observability - Keep informed about the health of your service through our observability services. Online dashboards, tools and analytics

Automation-Our digital integration and automation services make for better collaboration, integration and self-service within your business.

Customer stories

Real-time performance monitoring enables a new level of visibility

Information about the companies and solutions listed in this directory is provided by each company and is not validated by IBM unless otherwise noted.