adesso Chatbot Workbench and Runtime

Overview

The solution provides a flexible runtime environment that enables the deployment of chatbots based on IBM Watsonx Assistant across multiple channels and integration with third-party systems. Additional tools allow even Subject Matter Experts without IT knowledge or administrative access to the IBM Cloud to train chatbots. These include reclassification based on user utterances, automated tests for ongoing quality assurance of ground truth, extended logging, and integration of GenAI and RAG.

Industries
Cross Industry
Banking
Automotive
Industrials and Manufacturing
Healthcare
Energy and utilities
Financial Markets
Life sciences
Chemicals and petroleum
Electronics
Insurance
Government, Federal
Telecommunications
Government, State/Provincial/ Local
Retail
Medical devices and supplies
Travel and Transportation
Consumer products
Wholesale Distribution & Services
Computer Services
Education
Media & Entertainment
Professional Services
Healthcare providers
Construction and engineering
Agriculture
Hospitality
Real Estate
Machinery
Social services
Mining and extraction
Mining and metals
Oil and gas

Topics
AI and ML
Application development
Automation
Business operations
Cloud
Consulting
Services
Software architecture

Deployment types
SaaS

Languages supported
German
English

Regions and countries supported
Europe - Germany, Austria, Switzerland

Benefits

Short Time-to-Market

The solution includes a collection of best practices and tools that significantly speeds up the implementation of a digital assistant.

Improved Quality

Experts train the digital assistants directly, leading to higher quality recognition and responses.

One Single Point of Contact and Responsibility

adesso is your single point of contact, offering consulting, implementation, integration, cloud operation, and IBM licenses for digital assistants.

Key features

Chatbot training by Subject Matter Experts

GenAI/RAG Integration

Easy Integration of Third-Party Systems

Wide Selection of Frontend Channels

Information about the companies and solutions listed in this directory is provided by each company and is not validated by IBM unless otherwise noted.