Single-source support for all your technology support needs

IBM® Support for System i, p, x and Blade technology provides around-the-clock integrated hardware and software services backed by our global support infrastructure, product expertise, and proprietary analytics tools. Receive consistent quality services with our global infrastructure of people, parts and processes – no matter where you are. With 585 parts stocking locations and service in 181 countries, IBM can meet your support needs where ever and whenever.

One-Stop Tech Support

Pinpoint and resolve IT issues more quickly and conveniently by relying on our specialists, vast resources, advanced tools and global support network.

Protect Your Brand

Around-the-clock problem ownership can resolve issues more quickly and help you avoid missed service levels.

Simplify Technical Support

Gain more efficient support with one contract, one invoice and one phone number.

Enhance Availability

Bounce back from downtime more quickly with the help of IBM specialists.

Key Features

  • Proactive Services
  • Client Care Services with an Assigned Remote Account Manager
  • Hardware Maintenance
  • Software Maintenance