We Support Your Success

Through IBM’s strategic alliance with Lenovo, we offer expert Level 1, 2, 3 and on-site support for Lenovo x86 servers to clients around the world. IBM has the expertise you need to support your IT environment. Our dedicated Lenovo Center of Excellence provides both remote and onsite support, parts, logistics, and billing within a single contract to help reduce support complexity and costs.

Single point of contact

Simplify your data center operations with one contract and one number to call whenever you need us and one team focused on your needs.

In-depth 24 x 7 support

IBM technicians provide around-the-clock support for your Lenovo x86 servers with a fixed-cost contract, giving you predictable budgeting and reducing risks, vendors and contracts.

Total support

Get hardware and software support for all of your servers, storage and networking and security devices, regardless of manufacturer and location.

Five good reasons to use these services

  • Simplify technical support with a single point of contact
  • Innovative technologies for faster, better response
  • Optimize your return on investment
  • Rely on in-depth expertise from IBM
  • Free your internal resources to focus on business innovation