Collaborative journey mapping
Intentionally design customer experiences with members of your team, your organization and agency partners in a visual storyboard.
Manage online and offline channels
Define the details of your cross-channel interactions within the journey map, creating a virtual creative brief for your teams to execute.
Collaborate across silos
Collaborate in near real-time to ask questions, send notifications and work together as a team in the storyboard.
Quickly view and understand what the customer experience will look like over time.
There are no software requirements for IBM Journey Designer.
There are no hardware requirements for IBM Journey Designer.