Feature spotlights

Direct access to IBM Hybrid Cloud experts

Get direct access to deep technical expertise on your platform, product, solution and methodology when you need it most.

Access to the client success portal for 10 individuals

24/7/365 access for up to 10 named contacts through a client success portal to get assistance from our Hybrid Cloud experts.

Unlimited Q&A and implementation assistance

On topics pertaining to solution implementation, platform architecture, design and operational readiness activities related to Hybrid Cloud products.

Flexible consulting hours

Consulting in the form of application code review, directly accessing a customer’s system and helping with deployments, creating document deliverables, implementing solution code, or otherwise modifying solution code. This constitutes consulting work on mutually agreed on deliverables.

Access to Solution Accelerators and assets

Access to solution accelerators, Knowledge Library articles and other assets though our self-service customer success portal.

A dedicated Client Success Leader

A weekly status call with an IBM Client Success Leader to review current projects and assistance required for upcoming projects.

For your XaaS solution needs

This edition of On Demand Consulting is exclusively for XaaS solution needs.

Customer case study

Case study image

University Medical Center Freiburg

Read the case study