Move at the speed of customer demands with fast integration

As you build out your digital infrastructure to respond to changing customer needs, you want to capture new events contextually and in near real-time. App Connect lets you build workflows to orchestrate the right follow-on actions, so you can immediately react to new events and provide an ideal customer experience even as needs shift.

Overview

IBM® App Connect lets you build workflows to orchestrate follow-on actions to immediately react to new events. App Connect supports event-driven architectures and can leverage polling mechanisms to work with those that don't. Configure flows to automate tasks and apply conditional logic to streamline decisions and respond to changing customer need.

Featured template for acting on events:

Create new Salesforce cases and send alerts for new incidents in ServiceNow

Use this template to create a new case in Salesforce when a new incident is created in ServiceNow. If an incident is urgent, the flow can send an email via Gmail and a message on Slack to alert the right teams.

Illustration of integration between Salesforce and ServiceNow.

IBM App Connect can help you:

Build event-based flows

Connect multiple backend systems to detect and react to new or recurring events. Native support for event-based apps augments with polling for unsupported systems so you can use all available data.

Rows of a data warehouse

React in real time

Where data exists in critical or complex backend systems, the App Connect browser-based tooling experience provides controlled access to specific information for non-critical teams.

Overhead view of a woman at a desktop computer

Detect situations

Proactively identify events to send users timely context-driven notifications. Users can participate in a workflow that prompts them to choose the right action from a set of preconfigured options.

Man at desk with three laptops

Create new Salesforce cases

Create a new case in Salesforce when an incident is created in ServiceNow. If an incident is urgent, the flow can send an email through Gmail and a message on Slack to alert the right teams.

Woman sitting at a desk with a laptop computer

Start using App Connect for free

Increase integration performance, lower latency times and reduce costs. With our no-code setup, you’ll be up and running in minutes. We also offer expert advice, an install base and your first two flows—all for free with our Lite plan.