IBM Journey Designer
What it can do for your business
Collaborative journey mapping
Intentionally design customer experiences with members of your team, your organization and agency partners in a visual storyboard.
Manage channels
Define the details of your cross-channel interactions within the journey map, creating a virtual creative brief for your teams to execute.
Near real-time collaboration
Collaborate in near real-time to ask questions, send notifications and work together as a team in the storyboard.
Timeline view
Quickly view and understand what the customer experience will look like over time.
Key features
- Collaborative journey mapping
- Manage online and offline channels
- Collaborate across silos
- Timeline view
Security and privacy in the cloud
When using IBM Cloud offerings, your company can scale and adapt quickly to changing business needs without compromising security, privacy or risk levels. Learn more about IBM Cloud security
This offering meets the following industry and global compliance standards, depending on the edition you choose.
- EU-US Privacy Shield and Swiss-US Privacy Shield Framework
- ISO 27001
To learn about the compliance and certifications for a specific offering edition, consult the Cloud Services data security and privacy data sheets.
Product images
