Industries

Insurance     Financial markets     Legal and contract management     Banking     Maintenance and engineering     Life sciences     Healthcare and public sector     Sports and entertainment

Overview

Automate processes to help citizens

Artificial intelligence (AI) for document insights helps the healthcare and public sector industries communicate with citizens quickly and effectively. By revealing meaningful insights from large volumes of documents and data, industry leaders can augment and streamline processes, designing digital systems that help people stay healthy and safe.

Case studies

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Weather Channel partnership

Using the Weather Channel as a platform, IBM team members create a digestible information source to help people understand local COVID-19 activity.

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Apendo

To answer COVID-19 questions in rural, older populations, Nordic digital company creates an AI assistant that recognizes over 550,000 Swedish words.

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Maricopa County

The Clerk of the Superior Court uses AI to provide better customer service, reduce costs and standardize responses to citizens.

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Hands typing into phone

City of Markham

To keep its community informed during COVID-19, Canada’s high-tech capital deploys the IBM Watson® Assistant for Citizens virtual agent.

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