Overview

Digital technologies have created a new set of opportunities for operations leaders. Traditional process and labor models are being reinvented through more intelligent workflows using automation, artificial intelligence, the Internet of Things (IoT), cloud and other emerging technologies. To remain relevant and grow, businesses must constantly evolve to more intelligent, fully orchestrated processes that take into account customers, employees, suppliers and business partners alike. 

Businesses are reimagining workflows by orchestrating interactions between smart machines and even smarter humans.

Jay Bellissimo, General Manager, IBM Services

Strategic BPO and BPaaS Services

Procurement and Sourcing Services

Today, procurement organizations need to become more digital, more able to predict the future and more able to empower their teams. Our procurement consulting can help with not only source to pay, but also procurement analytics as a service.

Finance Transformation Services

We have helped transform the BPO and BPaaS processes of over 100,000 finance practitioners in over 80 countries. Learn how we can bring better analytics and insights to your finance teams.

Talent and Transformation Services

Digital disruption inevitably leads to change management and HR reinvention. Learn how IBM HR brings together talent acquisition, development and strategy to reinvent your teams' workflows.

Case Studies

Generali

IBM and Generali used intelligent workflows to build better experiences for insurance customers.

ADNOC

IBM and ADNOC build a first-of-its-kind rock analyzer that helps determine drilling locations.

L'Oréal

IBM and L’Oreal is taking on an Industry 4.0 transformation with the Internet of Things.

Kraft Heinz Company

IBM and Kraft are launching a state-of-the-art algorithm to deliver products to consumers more efficiently.

Ready for some expert advice?

IBM experts are here to help you at no cost and are ready to explain how to accelerate and simplify your digital transformation.