Francis Ngai Yi Cheong

Francis Ngai Yi Cheong
General Manager, IBM China/Hong Kong Limited

Francis Ngai is General Manager of IBM China/Hong Kong Limited, overseeing IBM’s busi-ness operations and strategic development in Hong Kong. He leads the company to assist clients to transform and capitalize on emerging growth opportunities particularly around IBM Watson/AI and the cloud platform in the AI era.

Prior to assuming his current role in May 2017, Francis was Executive Assistant to the Chairman, IBM Greater China Group, as well as Director, Commercial Business, IBM Great-er China Group.

Francis was an acknowledged transformation leader in his role as Commercial Business Director. He integrated the Digital Sales and Commercial workforce while achieving signifi-cant business growth for consecutive quarters. Swift, Sharp and Agile (SSA) were always his advocacy in Commercial Business.

Before he took up his Commercial Business Director role in March 2015, he had been Non-IBM Competitive Accounts Leader, IBM Greater China Group, Commercial Business Execu-tive and Public, Distribution and Communications Sectors Executive for IBM Hong Kong. He also had been Enterprise Systems Manager and Sales in the Public and Health Sector for more than eight years before his executive leadership roles with a strong track record of success.

Francis first joined IBM in 1987 from campus recruitment from The Chinese University of Hong Kong as a Sales Representative. He left IBM for EMC for four years in 2000 and re-joined the company in 2004.

Francis is an active participant in Hong Kong community and the IT industry. He is a Fund Allocation Committee member in the Community Chest, a member of the Hong Kong Computer Society Council, and a member of the Cyberport Advisory Panel. He is also dedi-cated to higher education, and serves as a member of the Innovation and Information Man-agement Programme Advisory Board of Faculty of Business and Economics, The University of Hong Kong; a member of three committees of The Chinese University of Hong Kong, namely Advisory Committee, Master of Science in Information and Technology Manage-ment of the CUHK Business School, External Advisory Group of the MBA Strategic Plan, and Advisory Committee of the Department of Systems Engineering and Engineering Manage-ment; and a member of School Advisory Committee of the School of Decision Sciences at The Hang Seng University of Hong Kong.