Major business peaks — holidays, launches and other seasonal events — can test the limits of your supply chain and order management solutions. Year-round preparation for these critical moments ensures your systems can quickly and reliably accept, track and perform fulfillment of peak order volumes and workloads — giving you a competitive advantage.
IBM Sterling™ Event Readiness program helps businesses strengthen their technology infrastructure ahead of known events to help prevent unexpected disruptions and deliver a seamless customer experience.
During the 2019 holiday season, IBM helped clients exceed business, partner and consumer expectations:
- 74 million documents processed, without incident, in just eight days across the IBM Sterling Supply Chain Business Network
- 22% year-over-year increase in order line processing — from Thanksgiving Day through Cyber Monday — with IBM Sterling Order Management
- As much as 50% year-over-year increase in peak order volumes processed and sales dollars achieved