Experience what AI brings to Supply Chain
Leverage AI across your transactions to detect anomalies before they affect your business
Build a smarter supply chain for tomorrow
Digital business and globalization continuously disrupt today’s business. Customers expect what they want, when and where they want it. IBM® Sterling Supply Chain Business Network provides security-rich, cloud-based connectivity with customers, partners and suppliers. You can quickly engage with more than 800,000 preconnected trading partners to onboard in hours or days, not weeks. AI provides real-time intelligence and recommendations to get ahead of supply chain transaction issues to ensure orders are delivered on time. Blockchain empowers transparency and trust with multi-party visibility of digital events across your supply chain.

Get a multi-enterprise digital business network that delivers a scalable, reliable, cloud-based infrastructure to support your growing business needs. Learn how our clients have achieved significant results while driving innovation with trusted B2B and supply chain integration powered by AI and blockchain-enabled visibility.Gain 335% ROI over 3 years
Streamline connections and collaboration with customers, suppliers and other trading partners to reduce costs and gain efficiencies. With our business network, you get seamless and secured any-to-any frictionless connectivity. Scale to accommodate a unique, diverse set of business translations, industry requirements and government regulations. Supported technologies include industry (X12, EDIFACT, XML, Web Services) and government (Peppol, eInvoicing, RosettaNet) requirements.Handle more than twice the B2B transaction volume with the same resources


Realize value from AI and blockchain to unravel complex EDI data into actionable insights. See a graphical view of what happened in the context of a particular order, shipment or invoice in real time. IT and business users can investigate supply chain purchase-to-pay and order-to-cash data by using natural language search, which enables them to easily find and examine all documents to make faster, more informed decisions. Improve your customer satisfaction ratings by 30% on average
Explore the benefits of SCBN
Streamline connections and collaboration with customers, suppliers and other trading partners
Any-to-any connectivity
Streamline and automate B2B transactions with your trading partners. Scale to meet your partners’ unique, diverse set of business translations, industry requirements and government regulations.
Automate manual B2B transactions
Effortlessly exchange business documents electronically with non-technical trading partners. Extend EDI capabilities to trading partners regardless of size, technical expertise or budget restrictions.
Seamless Peppol support
Exchange Peppol documents with trading partners through a single solution. Leverage the synergies of global electronic trade standardization and simplification.
eInvoicing signature, validation, archiving and clearance
Transform/optimize international invoice processes to limit risk, cost and complexity. Automate manual invoice processes, archives and audits to meet tax regulations and multiple-country compliance.
Easily digitize product catalog
A digital product catalog makes it easier for you to sell your entire suite of brands online. Ensure confidence that product information and availability is up to date and accurate.
→ Watch: This is why leading enterprises digitize B2B transactions with smaller partners (01:46)
Cloud-based network with guaranteed uptime, throughput and customer response times
Premium managed services
Designated IBM trusted advisors and technical subject matter experts provide tailored proactive support to sustain and optimize your global B2B/EDI operations.
Robust self-service capabilities
Administer day-to-day management of your B2B trading partner community. Benefit from a managed service cloud offering plus self-service onboarding capabilities, to add or edit partner configurations.
IBM data security best practices
By re-evaluating best practices and policies, IBM’s secure engineering and privacy-by-design best practices reflect the latest security standards, to ensure security readiness for network and data.
→ Watch: Benefits of a reliable cloud-based digital business network (02:02)
Deepen visibility into B2B transaction lifecycles with AI and blockchain
Real-time visibility; trend analysis and dashboards
In-depth reporting capabilities offer real-time views and document status. Spot failures, trends and unexpected events. Customize your dashboards and reports to analyze various transaction activity.
Anomaly detection, alerts and natural language search
Use machine learning, pattern detection and data science expertise to automatically detect and alert your team to anomalies. Get a holistic view of all relevant transactions within a single dashboard.
Multi-party, secure shared ledger of digital transactions
See B2B transaction blind spots with real-time, shared multi-enterprise visibility. Our blockchain-enabled business network offers a secure single version of the truth for supply chain transactions.
→ Watch: How business users get end-to-end transaction insights in seconds (01:58)
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Testimonials
“ We calculated that the managed-services solution from IBM would help us avoid 50 percent in capital costs compared to building a new in-house EDI platform. ”
- Jeff Liddicoat
- Information Systems and Services – Integration, Senior Delivery Lead
- CEVA Logistics
“ Access to information is the key to operation, controlling and responding to changes in the supply chain. ”
- David Gillon
- Executive Director, Business Transformation/IT, Global Supply Chain
- Lenovo