What can IBM Voice Agent with Watson do for your business?
Improve telephone-based customer service
Connect IBM Watson services to your telephone systems, allowing it to answer queries from callers, do call triage and transfer to appropriate agents if necessary.
Drive down costs
Reduce costs by using IBM Watson to handle some of your calls instead of call center agents.
Connect seamlessly to the IBM Watson services in IBM Cloud from either a cloud-based or on-premises IBM Voice Gateway deployment.