Helps optimize your support model with tiered service options.
Facilitates reduced downtime and optimized performance with integrated hardware and software support services delivered through a global support infrastructure.
Supports more effective, proactive support by skilled IBM resources with deep product knowledge.
Get 24x7 (may vary by country) same-day response for hardware, remote support for software, and 24x7 support for Severity 1 problems.
Upgrade your maintenance agreement to Premier Care & receive proactive support services designed to help prevent outages, including integrated HW/SW support.