Automated categorization and reuse
Create categories or use prebuilt categories for customer, product and employee satisfaction surveys. Quickly extract key concepts and opinions, and intervene manually to refine your results. Save time and make results more consistent by reusing categories in ongoing or similar surveys. Enhance productivity and insight using hierarchical category structures (categories that contain subcategories).
Visualization and collaboration
Use visualization capabilities to help you see which categories share responses. Export a summary bar chart to let others see your top categories, or export results for analysis and graphing.
Identify major themes, and distinguish between positive and negative comments without having to read responses word for word. Analyze text in English, Dutch, French, German, Spanish and Japanese. Assess content that has been translated into English from numerous other languages through SDL translation software.
Take advantage of 64-bit operating system support to enhance your productivity with large data files.