What it can do for your business
Solve issues quickly and track SLAs
Field technicians are empowered to better handle service events and to support adherence to Service Level Agreements (SLAs) on enterprise contracts.
Use analytics to avoid outages
By using mobile app analytics, field technicians can better manage their work to maintain and service internal network infrastructures, such as cell towers and central exchanges.
Upsell services and increase revenue
Mobile apps can equip technicians to present standard or personalized offers to customers, based on analytics. They have the right tools and information to successfully close more add-on sales.
Easily test communication lines
Mobile apps enable field technicians to test service performance of communication lines. Technicians can monitor line speeds or request diagnostic tests to rectify a service quality issue.
Click the Details tab for more information for these apps:
- Business Tech
- Network Tech
- Expert Tech
- Offer & Sell
- Network Check
- Install Assist