What it can do for your business

IBM MobileFirst for iOS Guided Repair enables technicians to easily make repairs in the field by giving them access to historical data and expert information. The app provides visually rich next best action suggestions powered by predictive analytics. It also gives the history of each asset and provides a record of how similar issues were resolved in the past. The app takes all the guess work out of remote repairs.

Streamline repairs

The app provides interactive diagnostics, access to documentation and expert advice all at the maintenance site. It takes the guesswork out of on-site maintenance repairs increasing efficiency.

Take advantage of technology

The app’s camera enables documentation of any issues and all work done on-site. Technicians can utilize off-site help for advice and easily locate equipment and parts with iBeacon technology.

Create rich instructional data

The app allows technicians to contribute to best practices and lessons learned on-site providing a rich history of up-to-the-minute data to make on-site repairs more efficient for all employees.

Key features

  • Utilize powerful analytics
  • Go mobile for productivity
  • Empower technicians to succeed
  • The app is backed by a great service plan