What is an IWMS?

Managing workplace resources has grown increasingly complex and multifaceted. An integrated workplace management system (IWMS) is a software platform dedicated to administering and optimizing these resources, so an organization gets maximum usage from its various real estate, facilities and infrastructure assets.

Among its advantages, an IWMS provides a single source of truth, enabling real estate and facilities management professionals to react quickly to change, make strategic space management and occupancy decisions, and ensure the best possible services for their occupants.

In addition to its benefits to organizations, an IWMS typically supports sustainability goals by maximizing efficiency when it comes to the building’s use of resources such as water and energy. This is usually best achieved through the smooth integration of an IWMS and building management systems.

workgroup team meeting, as seen from above

Take full advantage of your data

Buildings and workspaces are prime generators and users of data. An IWMS provides an end-to-end solution that lets organizations use the data that’s captured and analyzed — and turns it into insights.

Optimize real estate portfolios

An IWMS helps you organize all efforts surrounding real estate usage, with particular attention to revamping transaction management, streamlining lease administration and modernizing lease accounting.

Prioritize your project plans

Capital projects are a basic aspect of building management. With IWMS, you can check project outcomes, analyze different investment scenarios and coordinate projects with larger organizational goals.

Exercise strategic space utilization

An IWMS helps organizations capture occupancy data and generate insights to optimize space utilization, enable efficient move management and execute a reservation system that minimizes conflicts.

Improve operations and maintenance efforts

With an IWMS, you can optimize preventative maintenance measures, automate service management processes, track and evaluate work orders and identify opportunities to extend asset lifecycles.

Create an optimal workplace experience

An IWMS allows you to deliver the right spaces, services and amenities for a more productive and flexible workplace experience that will exceed occupant expectations.


IWMS workplace management solutions

IWMS software

Discover a market-leading workplace management solution with IBM TRIRIGA software, a capabilities suite that promotes effective use of space, operational efficiency and enterprise-wide cost savings.

IWMS software demo

See TRIRIGA in action and download the buyer’s guide to see how organizations are driving value across space optimization, lease accounting, capital projects, operations and maintenance, and more.

Space management software and solutions

To effectively plan and manage office space, you need a total view of occupancy and space utilization. IBM TRIRIGA Building Insights offers this, by combining powerful TRIRIGA software with IoT data.


IWMS vendor assessment

This IDC MarketScape report examines the current IWMS marketplace and projects its future, compares leading IWMS solutions, and provides tips and criteria for making the best possible IWMS selection.

Building management blog

Workplace and building management is covered from multiple perspectives in this constantly updated collection of pertinent and useful blog posts. Choose from a huge variety of related topics.

TRIRIGA Solutions: Business Operations Academy

TRIRIGA is all about achieving more effective real estate and facilities management. This focus is explored within the IBM Academy, which features multiple topics and leading industry guest speakers.

Return to work with confidence: A pragmatic guide

As companies return to the workplace, there are many issues to consider, starting with employee health and safety. This guide discusses how to move forward and what steps you should take right now.

Integrated workplace management system components

Get into an information-rich collection of IWMS materials that reflect developer interests and points of view. The included materials include practical documents, code patterns, tutorials and videos.

What is facilities management?

Get up to speed on the fundamentals surrounding facilities management, such as lease management, space utilization, maintenance and operations, capital projects, and energy and resources management.

Next steps