Why automation matters
Work as we know it is changing
Forward-looking enterprises use automation and AI to augment their core strengths, supplement their weaknesses and empower their people to focus on what’s important. Automation with AI enables your entire organization to be always-on, optimizing the delivery of goods and services to provide seamless continuity in dynamic markets.
How IBM can help
Improved customer experiences
decrease in service desk tickets with cognitive technology and robotic automation¹
client application solutions quickly built on IBM’s automation platform²
Heightened return on investment
ROI achieved by a leading banking client using IBM’s automation platform³
The rise of intelligent automation
Automation technologies are developing at a breathtaking pace, and business leaders are faced with prioritizing areas to automate, and then choosing between technologies.
This report from Forbes shows how operating executives are viewing their automation journeys — especially as intelligent automation becomes a reality.
The power of automation + AI
Digitizing the work and applying the power of AI allows you to:
- Identify previously unseen opportunities for automation to have the greatest impact
- Scan millions of pieces of data in a fraction of the time a human could
- Drive autonomous decision making and continuous process improvements
- Balance human and machine tasks to build the optimal collaborative workforce
The power of your people
Striking the right balance between human and digital labor can build a stronger, more engaged hybrid workforce. Watch the animated short to see how automation frees up your people to do what they do best.
Your automation journey
As your business transforms, IBM can help.
What’s new in automation
Stories from our clients
See how leading companies in major industries are automating with help from IBM.